Acceptable Use Policy

Last updated /

Feb 1, 2026

Purpose

This Acceptable Use Policy governs your use of the Finela Platform and its AI-powered features. This policy is incorporated into and forms part of our Terms of Use.

Prohibited Content Generation

Harmful Content

You may not use our AI Service to generate:

  • Content promoting violence, terrorism, or harm to individuals or groups

  • Harassment, bullying, or threatening content

  • Content that promotes self-harm or suicide

  • Graphic violence or disturbing imagery descriptions

Illegal Content

Prohibited content includes:

  • Content that violates local, state, federal, or international laws

  • Instructions for illegal activities

  • Content that facilitates fraud, money laundering, or financial crimes

  • Material that violates export control laws or sanctions regulations

Deceptive Practices

You may not generate:

  • Misleading financial information or fraudulent investment materials

  • Impersonations of real individuals, firms, or institutions without consent

  • False or manipulated fund performance data

  • Content designed to manipulate investors or deceive stakeholders

Privacy Violations

Prohibited activities include:

  • Generating content that violates individual or firm privacy rights

  • Creating content about private individuals or firms without authorization

  • Sharing or processing confidential firm data outside authorized channels

  • Attempting to identify individuals or firms from anonymized data

AI Service Misuse

Technical Restrictions

You may not:

  • Attempt to reverse engineer our AI models or proprietary methodologies

  • Use automated tools to extract training data or model architecture

  • Overload our systems with excessive requests beyond your firm's quota

  • Attempt to access unauthorized features, data, or other firms' environments

Model Manipulation

Prohibited activities include:

  • Prompt injection attacks or attempts to bypass content filters

  • Efforts to extract proprietary model information or training data

  • Using the Service to develop, train, or enhance competing AI models

  • Attempting to circumvent usage limits or security controls

Commercial Restrictions

You may not:

  • Resell access to our AI Service without explicit written authorization

  • Use our Service to compete directly with Finela

  • Sublicense our AI capabilities to third parties outside your firm

  • Use AI-generated outputs to train competing AI systems or models

Professional and Regulated Uses

Professional Advice Restrictions

Our AI Service is designed for informational and analytical purposes only. It cannot be used as a substitute for:

  • Legal advice or legal document preparation requiring attorney review

  • Formal financial advice or fiduciary recommendations

  • Regulatory compliance determinations or official filings

  • Professional auditing or certified financial statements

High-Stakes Decisions

You may not rely solely on our Service for:

  • Final investment decisions without independent verification

  • Regulatory submissions or official compliance reporting

  • Employment, credit, or contractual decisions

  • Safety-critical operations or emergency response decisions

Important: All AI-generated insights must be independently validated before making financial, legal, or regulatory decisions.

Content Standards

Quality Requirements

Generated content should:

  • Be factually accurate when presenting as factual information

  • Include appropriate disclaimers when uncertain or based on limited data

  • Respect intellectual property rights and confidential information

  • Meet professional standards for private markets and institutional use

Attribution and Disclosure

When using AI-generated content:

  • Disclose AI involvement when required by law, regulation, or professional standards

  • Ensure compliance with securities regulations and disclosure requirements

  • Respect confidentiality obligations to investors and limited partners

  • Maintain appropriate records for audit and compliance purposes

Firm Responsibilities

Firm Administrator Obligations

Firm Administrators are responsible for:

  • Ensuring team members comply with this Acceptable Use Policy

  • Monitoring usage within their firm's environment

  • Implementing appropriate internal controls and review processes

  • Reporting suspected violations or security incidents promptly

Data Governance

Firms must:

  • Maintain appropriate data classification and handling procedures

  • Ensure uploaded data complies with confidentiality agreements

  • Implement access controls aligned with internal security policies

  • Conduct periodic reviews of AI usage and outputs

Enforcement and Reporting

Monitoring

We may monitor Service usage to:

  • Ensure compliance with this policy and our Terms of Use

  • Protect our systems, models, and other users

  • Improve AI safety, accuracy, and reliability measures

  • Comply with legal and regulatory obligations

Violations

Policy violations may result in:

  • Warning and education about proper usage

  • Temporary suspension of user or firm access

  • Permanent account termination

  • Reporting to relevant authorities when required by law

  • Legal action to protect our intellectual property or other rights

Reporting Violations

To report policy violations or security concerns:

  • Email: hello@finela.ai

  • Subject Line: "Acceptable Use Policy Violation" or "Security Concern"

  • Include: Specific examples, evidence, and relevant context

We take all reports seriously and will investigate promptly while maintaining appropriate confidentiality.

Updates to This Policy

We may update this Acceptable Use Policy to:

  • Reflect new AI capabilities, features, or identified risks

  • Comply with changing legal or regulatory requirements

  • Improve user safety, security, and experience

  • Address emerging misuse patterns or security threats

Significant changes will be communicated via email or in-platform notification. Continued use of the Platform after updates constitutes acceptance of the revised Acceptable Use Policy.

Contact Us

If you have questions about this Acceptable Use Policy or need clarification on acceptable usage:

Email: hello@finela.ai

For more information, please refer to our:

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